ParentPortal
-
Can I change my password?
No, PowerSchool does not allow for the ability to change your password. Please record it and keep it somewhere safe so you have it when you need it (wallet, purse, day planner). If you lose your password, contact the school office.
-
When will the PowerSchool ParentPortal be accessible?
User names and passwords are mailed to parents/guardians at the start of the school year.
-
When can I access the PowerSchool ParentPortal?
The PowerSchool ParentPortal will be available to registered parents/guardians 24 hours a day, seven days a week. LVPA reserves the right to remove access at any time for maintenance or any other reason. Access begins shortly after the beginning of school each year, and is suspended for the summer months.
-
Is this system secure?
Yes, the system requires an individual username and password for each user. In addition, the PowerSchool ParentPortal utilizes SSL encryption. The username and password must be kept confidential by parents.
-
How do I access the PowerSchool ParentPortal?
You may access the PowerSchool ParentPortal from any computer with an Internet connection by launching your web browser and first going to http://charterarts.powerschool.com/public. You will be directed to the PowerSchool ParentPortal login screen, where you will type in your username and password. You may access step by step help to access the Parent Portal through the LVPA website by going to https://www.charterarts.org/parents/powerschool/help/.
-
Who may access the PowerSchool ParentPortal?
All authorized Parents or guardians who have a username and password may access the PowerSchool ParentPortal.
-
Can I access the PowerSchool ParentPortal from anywhere?
Yes, you can access the PowerSchool ParentPortal from any computer with Internet access.
-
I have multiple children in the district. Can I have access to all their accounts under just one username and password?
Each child’s account information is housed under a separate account so you will have a different parent login for each child.
-
My spouse and I are separated/divorced; can we get another parent username and password for our child’s account?
No. At this time the PowerSchool program only allows one parent account to be created per child. Therefore, both parents will have to use the same username and password that was assigned by the district.
-
Do I need a new username and password each year if my child is returning?
Yes. LVPA will reissue parent Confidential IDs and Passwords on a yearly basis.
-
What if I do not have a computer at home or do not have access to the Internet?
Most Public Libraries have computers that you can use to access the PowerSchool Parent Portal.
-
What kind of computer equipment do I need to view PowerSchool ParentPortal?
Almost any computer with an Internet connection can access PowerSchool ParentPortal. It is recommended that you use a current Internet browser.
-
What is PowerSchool?
PowerSchool is the student information system that LVPA uses to manage information such as grades, attendance, demographics, courses, etc. Since PowerSchool is web-based, some of this information can easily, but safely be shared with parents and students.
-
What is the PowerSchool ParentPortal?
The PowerSchool ParentPortal is an easy to use web-based feature of the PowerSchool Student Information System that provides parents/guardians immediate access to grades, assignments and attendance records in an effort to facilitate and improve communication between home and school.
-
Do I have to use the PowerSchool ParentPortal?
No, you do not have to use it at all. The PowerSchool ParentPortal is designed to give parents access to information that may be important to them in an easy to access, consolidated format.
-
Is there a cost associated with the PowerSchool ParentPortal?
No. The PowerSchool ParentPortal is a free service offered to Charter Arts parents/guardians.
-
What can I see on PowerSchool ParentPortal site?
Parents can access the following information: grades for current classes, attendance, teachers comments and subscribe to various reports via email.
-
Whom should I contact if I have a question?
Grades for class assignments during the current semester: Talk with your child first. If you still have questions, you may call or email your child’s teacher.
General attendance questions should be directed to the school office.
-
Can other people see my son’s/daughter’s grades?
No. As long as you protect your username and password, others will not be able to see your child’s information.
-
What do I do if I forgot my login information or I feel my account has been compromised?
Contact the guidance office as soon as possible to make arrangements to have the login information delivered to your home via US Mail. This protocol is established for the safety/security of the student records. ParentPortal login credentials will not be delivered over the phone, in person, or via email.
-
How can I get help navigating the PowerSchool ParentPortal?
There is a HELP link located at the top each screen of the ParentPortal
-
I am not getting e-mails from PowerSchool ParentPortal. Why not?
There could be multiple reasons for this:
- Did you sign-up for E-mail Notifications on the E-mail Notifications page? Please double check the e-mail address you entered because if one character (letter/number/space) is off, you won’t receive e-mails.
- Did you check your email’s BULK or SPAM folder? Check to see if the messages are going there and choose to mark them as NOT SPAM. You will have to consult your email’s help menu or manual to learn how to do this as it is different for every email program.
-
Can I print what I see?
Yes, use the print icon at the top of most pages on the blue bar.
-
Do I need to signout of PowerSchool ParentPortal?
Yes, when you are finished, please signout or shutdown your computer. This way no one will be able to access your child’s private information. The signout command is at the top of each ParentPortal window.
-
Do all teachers post grades to the PowerSchool ParentPortal?
Yes. Grades will be posted by the teacher. Remember, the teacher’s grade book is a “snapshot in time” and not necessarily an accurate reflection of the student’s overall progress or performance. Similarly, the student’s grade average may change depending on the weight or value of graded work. Some teachers may choose to simply post an updated current average every couple of weeks while others will be posting individual assignments with due dates and descriptions.
-
How often can I expect grades to be updated?
Teachers need time to grade projects, assignments and tests. Each day teachers are expected to have new material and lesson plans ready for class. Many teachers are also involved in extra curricular activities that take time to plan and attend. With that in mind, teachers do need time to get the assignments graded. We have asked our teachers to input assignment scores within seven school days after the due date of an assignment. Please be patient because there are many factors that determine how soon a teacher can assess and return assignments. Essays and research papers take longer to grade than a quiz.
-
I know that teachers sometimes weight different categories of grades. How does this affect how a grade is calculated?
Each teacher has his or her own grading system. Some teachers calculate grades by total points while others weight the grades according to assignment categories (homework, quizzes, tests,etc.). Our teachers inform all of their students at the beginning of the course what their expectations and grading policy will be. To understand a specific grade calculation, please contact the teacher.
-
How often can I expect attendance to be updated?
Attendance is updated daily. Unexcused absences may take a few extra days to be updated (changed to “excused”) depending on the number of absences, promptness of the parent excuse note and/or day of the week.
-
Why are the grades changing dramatically in the beginning of a term?
In the beginning of each term, you may see zeros or wild shifts in the class average of your child. When there are only one or two assignments in the gradebook, a low or high score can make a dramatic change in the overall grade average. The gradebook instantly recalculates the overall grade as every assignment is entered.
-
What do I do if I am unable to connect to the PowerSchool ParentPortal?
First, check to ensure that your Internet service is working properly. Next, validate that you are using the correct id, password and URL . If you are still unable to connect, contact the school office during school hours for additional help.